Onboarding & Client lifecycle Management
Seamless Onboarding Experience
from capturing to
Structured and Guided
Ensured Regulatory Compliance
Omni-channel, multilingual, multi-device
ICOS/2 – Onboarding & Client Lifecycle Management
ICOS/2 offers a fully digitized onboarding / CLM experience, enabling Financial Service Providers to innovate and harmonize sales processes. This modular platform allows you to approach the customer anywhere with an unrivaled journey and to increase the efficiency of your associated front and back office processes.
ICOS/2 facilitates identical services in your digital bank as well as in your branch offices and enables you to offer completely digital account opening from any smartphone.
Automated KYC / EDD is included – compliance and suitability completely integrated. IMTF delivers concept, software including all (regulatory) content and automatically adapts to changes. RegTech at its best.
Rule- and context-based automation; seamless & real-time integration of all systems; risk-based approach for relevance and speed, reducing errors and omissions
Onboarding & Client Lifecycle Management:
Software, Services and Best Practice – all from IMTF
ICOS/2 covers all requirements end-to-end, from intuitive capturing, compliance, risk management, suitability, forms & contracts to real-time integration.
It also covers every type of relation, all products & services in a multi-jurisdiction and multi-channel environment.
ICOS/2 interfaces with all core banking systems, maximizes the efficiency of your processes over all channels and ensures a single, constantly evolving picture of every relation.
Benefits for the user
Unmatched User Experience
ICOS/2 offers your customers an unmatched experience and converts your prospects into loyal clients with the latest technology: from identification via video chats to the digital signature of all documents.
Benefits for the organization
ICOS/2 provides one interface for single, guided data input reducing the need for entering the same data multiple times. It provides centralized management & definition of dynamic questionnaires for complete data capturing.
Benefits for the IT department
Security and Compliance
ICOS/2 is the tool for every Bank (Retail, Corporate, Private and Investment Banking) to efficiently manage the complexity of compliance requirements coupled with the high number of documents, data and signatures to be gathered, managed and processed.
Automated, smart KYC and Enhanced Due Diligence
KYC is an initial assessment of the customer identity and profile – easily automated with IMTF’s ICOS/2 platform. EDD (Enhanced Due Diligence) is only needed if the customer is deemed as ‘higher risk’ after KYC (e.g. PEP) or AML alerts (from SironAML). Additional questioning and verification are essential to ensure the legitimacy of person or entity, its transactions and sources of funds.
ICOS/2 combined with Find-it is about smartly automating initial KYC and improving efficiencies within EDD, automated review processes, and provide other vital functions and information to financial service providers.
More on Find-it for Person Check
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