The automation and digitisation of the Client Onboarding & Lifecycle management are fundamental for all private banks and financial institutions (FI) to significantly decrease compliance and operational cost while increasing customer satisfaction. Digitising even only a few key areas of the onboarding process can already bring substantial improvements for FIs.

Dr Andreas Wenger, APAC GM of IMTF – Swiss leader of process automation & digital transformation for the global financial industry since 1987– enlightened delegates of the Digital Wealth Forum in Singapore on how RegTech solutions can help FIs enhance customer experience, operational efficiency and compliance in onboarding.

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